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Phonak Hearing Aid and Accessories

Support

Phonak Hearing Aid and Accessories Support

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Common Queries

Repairing iPhone® connection issues occurring with myPhonak

Connecting Phonak hearing aids to an iPhone®

Repairing Android™smartphones connection issues occurring with myPhonak

Connecting Phonak hearing aids to an Android? smartphone

Why does only one hearing aid connect to the myPhonak app?

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Not finding what you're looking for.

For technical or troubleshooting inquiries, our Support Pages offer answers to common inquiries through FAQs, How-to videos, and User Guides. If these resources don't resolve your issue, please contact our Technical Support Team here: Contact Us.

Please note that Technical Support Team cannot assist with adjustments to hearing aid internal settings, fitting-specific questions, physically damaged or lost products, or product pricing inquiries. Additionally, we do not make product recommendations; these should be determined by your Hearing Care Professional (HCP) based on your individual hearing loss. You can find your nearest HCP here: Find a Hearing Care Specialist | Phonak.

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