How do I connect my Phonak Marvel hearing aids to my iPhone mobile device?

Go to the iPhone home screen and tap on the “Settings” icon. In the settings menu, tap on the ”Bluetooth” icon. Tap on the slider button next to Bluetooth to turn Bluetooth on. Switch your Marvel hearing aids off and turn them after 5 seconds again on. After several seconds, the name of your Marvel hearing aid will appear on the iPhone screen. Tap on it to select. You will now see a message, “Bluetooth Pairing Request.” Click “Pair”. A connection beep will be heard in the paired hearing aid. Your iPhone is now connected to Marvel hearing aids.

Why is my iPhone mobile device not finding my Phonak Marvel hearing aids?

i. Is Bluetooth currently activated on your phone? There are two ways to do this: Option 1 Swipe up from the bottom of the iPhone screen to bring up the Control Center menu. Swipe toward the right side of the screen until you see a row of icons at the top of the Control Center menu. In the top row of icons, verify the Bluetooth symbol is highlighted blue. If not, click the icon to activate Bluetooth. Option 2 From the iPhone home screen click the “Settings” menu. From the settings menu, click on “Bluetooth”. Verify the slider button is green. If the slider button is not green, click it to activate Bluetooth ii. Is the Marvel hearing aid in pairing mode? Switch your Marvel hearing aids off and turn them after 5 seconds again on, to place the hearing aids in pairing mode. The hearing aid will be in pairing mode for three minutes. Now you can pair the hearing aids.

Why is my Android mobile device not finding my Phonak Marvel Bluetooth hearing aids?

i. Is Bluetooth currently activated on your phone? There are two ways to do this: Option 1 Swipe down from the top of the screen to bring up the Notification Center. Swipe down on the Notifications Center to reveal the Quick Settings menu. Verify the Bluetooth symbol is highlighted, if not, tap to activate Bluetooth. Verify the slider button next to “Bluetooth” is switched to ON. If not, tap the slider button to activate Bluetooth. Option 2 From the home screen, tap “Settings”. Verify the slider button next to “Bluetooth” is switched to ON. If not, tap the slider button to activate Bluetooth. If the slider button is not green, click it to activate Bluetooth. ii. Is the Marvel hearing aid in pairing mode? Switch your Marvel hearing aids off and turn them after 5 seconds again on, to place the hearing aids in pairing mode. The hearing aid will be in pairing mode for three minutes. Now you can pair the hearing aids.

Why does my phone first shows “Hands-free” and then the name of the hearing aid when connecting to my mobile phone?

This is a normal process for Bluetooth connectivity. The name of the Phonak Marvel hearing aid will display on the phone screen within several seconds.

Can I use Skype, FaceTime and WhatsApp video calling with my Marvel hearing aids?

Yes. Phonak Marvel hearing aids support Skype, FaceTime and WhatsApp for phone and video calling.

What phones will work with my Marvel Bluetooth hearing aids?

Virtually all cell phones will work with, as long as the phone supports Bluetooth wireless technology. Phonak Marvel hearing aids are Bluetooth Version 4.2 certified For phone calls, any phone supporting Bluetooth 2.1 and newer should work without problems For using the Phonak Remote app, your phone must fulfill the following minimal requirements: Bluetooth 4.2; iOS version 10.2.1; Android 6.0 or newer

Clear, rich sound

Phonak Bolero^™ Marvel

Robust
Reliable
Rechargeable

Bolero Marvel BTE for mild to severe hearing loss, combining maximum reliability and robustness with a clear, rich sound experience.

Clear, rich sound
Connects to smartphones, TV and more
Rechargeable option for Bolero M-PR
Personalized hearing experience

Bolero Marvel

Student Exchange Program. Two multiracial students standing in university library.

Clear, rich sound

Featuring the Phonak technology, Marvel hearing aids recognize and automatically adapt to precisely match more listening situations than ever before.¹ With AutoSense OS^™ 3.0 and Binaural VoiceStream Technology^™, you can enjoy better speech understanding in noise² and less listening effort.³

Enjoy better speech understanding in noise¹, less listening effort² and be amazed at how well your hearing aids perform from the first fit and every time you wear them.

Connects to smartphones, TV and more

Phonak Bolero Marvel can connect directly to either iOS or Android smartphones or other Bluetooth® enabled devices. With TV Connector you can enjoy your favorite TV programs and movies. You can use your Marvel hearing aids for hands-free calls and for listening to TV, music, e-books, podcasts and so much more.

It’s just like using wireless headphones – except maybe even better, because Marvel hearing aids can distinguish between streamed speech and music signals, and automatically adjust to give you an optimized sound quality.

Business team working in a modern office

Rechargeable technology

Available with powerful rechargeable technology, Marvel is easy to use, quick to charge and offers a full day of hearing including streaming. They switch on automatically when removed from the charger and turn off when placed back in the charging case.

Color options

Sand Beige

Champagne

Chestnut

Sandalwood

Alpine White

Beige

Velvet Black

Graphite Gray

Silver Gray

Connects to smartphones and other devices

Bolero Marvel hearing aids connect directly to either your iOS® or Android^™  smartphone or other Bluetooth® enabled devices. Use them for hands-free calls, listening to TV, music, e-books, podcasts and so much more.

myPhonak app

Personalize your hearing experience and fine-tune your hearing aids with the advanced Remote Control function and more.

myPhonak app

Roger microphone

Roger is the optimal solution to improve speech understanding in loud noise and over distance³. It now streams directly to your Marvel hearing aids.*

Roger microphone

Meet the Bolero Marvel family

Bolero Marvel is available in two models one rechargeable and one with replaceable battery. A hearing care professional will advise you on the right model and performance level for you.

Bolero M-M

Mild to moderate hearing loss
Battery: 312 zinc air
Telecoil

See more features

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Find a provider

Whether you’re looking for help with hearing loss or want to get set up with hearing aids, we can help you find a hearing care professional near you.

Find a Provider

Resources and downloads

Need product support?

Troubleshooting
Maintenance
Compatibility

Bolero™ Marvel

Frequently asked questions

Go to the iPhone home screen and tap on the “Settings” icon.
In the settings menu, tap on the ”Bluetooth” icon.
Tap on the slider button next to Bluetooth to turn Bluetooth on.
Switch your Marvel hearing aids off and turn them after 5 seconds again on.
After several seconds, the name of your Marvel hearing aid will appear on the iPhone screen. Tap on it to select.
You will now see a message, “Bluetooth Pairing Request.” Click “Pair”.
A connection beep will be heard in the paired hearing aid.
Your iPhone is now connected to Marvel hearing aids.

i. Is Bluetooth currently activated on your phone?
There are two ways to do this:
Option 1

Swipe up from the bottom of the iPhone screen to bring up the Control Center menu.
Swipe toward the right side of the screen until you see a row of icons at the top of the Control Center menu.
In the top row of icons, verify the Bluetooth symbol is highlighted blue.
If not, click the icon to activate Bluetooth.

Option 2

From the iPhone home screen click the “Settings” menu.
From the settings menu, click on “Bluetooth”.
Verify the slider button is green.
If the slider button is not green, click it to activate Bluetooth

 ii. Is the Marvel hearing aid in pairing mode?

Switch your Marvel hearing aids off and turn them after 5 seconds again on, to place the hearing aids in pairing mode.
The hearing aid will be in pairing mode for three minutes.
Now you can pair the hearing aids.

i. Is Bluetooth currently activated on your phone?
There are two ways to do this:
Option 1

Swipe down from the top of the screen to bring up the Notification Center.
Swipe down on the Notifications Center to reveal the Quick Settings menu.
Verify the Bluetooth symbol is highlighted, if not, tap to activate Bluetooth.
Verify the slider button next to “Bluetooth” is switched to ON.
If not, tap the slider button to activate Bluetooth.

Option 2

From the home screen, tap “Settings”.
Verify the slider button next to “Bluetooth” is switched to ON.
If not, tap the slider button to activate Bluetooth.
If the slider button is not green, click it to activate Bluetooth.

ii. Is the Marvel hearing aid in pairing mode?

Switch your Marvel hearing aids off and turn them after 5 seconds again on, to place the hearing aids in pairing mode.
The hearing aid will be in pairing mode for three minutes.
Now you can pair the hearing aids.

Virtually all cell phones will work with, as long as the phone supports Bluetooth wireless technology. Phonak Marvel hearing aids are Bluetooth Version 4.2 certified

For phone calls, any phone supporting Bluetooth 2.1 and newer should work without problems
For using the Phonak Remote app, your phone must fulfill the following minimal requirements: Bluetooth 4.2; iOS version 10.2.1; Android 6.0 or newer

Find the right hearing aid for you 

Everyone’s listening and communication needs differ, which is why we offer a range of hearing solutions to find the right one for you.

Hearing Aid Guide 

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Footnotes

* RogerDirectTM requires the installation of Roger receivers into the Phonak hearing aids by a hearing care professional

1  Stewart, E., Rakita, L. & Drexler, J. (2019). StereoZoom Part 1: The benefit of wirelessly connected narrow directionality in Phonak hearing aids for speech intelligibility. Phonak www.phonakpro.com/evidence, accessed February 26th, 2019.

2 Winneke, A., Latzel, M. & Appleton-Huber (2018). Less listening- and memory effort in noisy situations with StereoZoom, Phonak Field Study News, retrieved from www.phonakpro.com/evidence, accessed October 17th, 2018.

3 Thibodeau, L. (2014). Comparison of speech recognition with adaptive digital and FM wireless technology by listeners who use hearing aids. American Journal of Audiology 23(2), 201-210

IOS is a trademark of Cisco Technology, Inc.

Android is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

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Phonak Bolero™ Marvel

Clear, rich sound

Connects to smartphones, TV and more

Rechargeable technology

Color options

Connects to smartphones and other devices

myPhonak app

Roger microphone

Meet the Bolero Marvel family

Bolero M-M

Find a provider

Resources and downloads

Need product support?

Bolero™ Marvel

Frequently asked questions

How do I connect my Phonak Marvel hearing aids to my iPhone mobile device?

Why is my iPhone mobile device not finding my Phonak Marvel hearing aids?

Why is my Android mobile device not finding my Phonak Marvel Bluetooth hearing aids?

Why does my phone first shows “Hands-free” and then the name of the hearing aid when connecting to my mobile phone?

Can I use Skype, FaceTime and WhatsApp video calling with my Marvel hearing aids?

What phones will work with my Marvel Bluetooth hearing aids?

Find the right hearing aid for you

Footnotes

Phonak Bolero^™ Marvel

Find the right hearing aid for you 