Phonak Baseo™ Q Support

FAQs

 
Beautyshot Baseo Q Family
 

Q: Is Phonak Baseo Q compatible with Roger receivers?

A: Yes. Only Baseo Q15-UP hearing aids are compatible with the universal Roger X receiver with an Audio Shoe AS10. 

Q: Is Phonak Baseo Q compatible with Phonak wireless accessories?

A: By adding a Roger receiver to the Phonak Baseo Q15 hearing aid it becomes compatible with all Roger microphones.

Other Phonak wireless accessories are not compatible with Phonak Baseo Q15. 

Q: Does Phonak Baseo Q have a TV and/or Phone option?

A: No.

If TV and/or Phone options are important to your client, we recommend choosing a Phonak hearing aid with performance level 30 or higher. 

Q: Does Phonak Baseo Q have Telecoil?

A: Yes, only with Baseo Q15.

 

Q: Which version of the Phonak Target software can be used to fit Baseo Q?

A: Phonak Target 5.0 or higher.

Q: What fitting device can be used for Phonak Baseo Q?

A: Compatible fitting interfaces: NOAHLink or HI-PRO2.

Q: Can Phonak Baseo Q be fitted wirelessly with iCube?

A: No, Baseo Q cannot be fitted wirelessly.

Q: Is Phonak Baseo Q water resistant?

A: Yes, Baseo Q is IP57 water resistant and dust protected.

Q: Does Phonak Baseo Q have direct audio input?

A: Yes, only with Baseo Q15-UP. Please use the optional Audio Shoe AS10.

Q: Is Phonak Baseo Q CROS compatible

A: Baseo Q is not compatible with the wireless CROS. To use the wireless Phonak CROS, fit your client with a  Phonak hearing aid performance level 30 or above.