![App RemoteControl Smartphone App RemoteControl Smartphone](/content/phonakpro/il/en/support/product-support/wireless-accessories/remotecontrol-app/overview-remotecontrol-app/_jcr_content/main-content/columns/par-column-1/image.image.0.0.png/1572636162793.png)
Overview
![App RemoteControl Smartphone App RemoteControl Smartphone](/content/phonakpro/il/en/support/product-support/wireless-accessories/remotecontrol-app/overview-remotecontrol-app/_jcr_content/main-content/columns/par-column-1/image.image.0.0.png/1572636162793.png)
User Guide
![](/content/dam/phonakpro/system_images/components/asset-item/miniatures-user-guide.png)
User Guide: Phonak RemoteControl App
Only works with an body worn streaming device such as ComPilot II or ComPilot Air II
Other Guides
![](/content/dam/phonakpro/system_images/components/asset-item/miniatures-guide.png)
Guide: Overview of the Wireless Communication Portfolio
for professionals and consumers
![](/content/dam/phonakpro/system_images/components/asset-item/miniatures-guide.png)
Guide: How to apply Skinit
for professionals and consumers
![](/content/dam/phonakpro/system_images/components/asset-item/miniatures-video.png)
Video: The Phonak Wireless Communication Portfolio, the wireless accessories for Venture and beyond
FAQs
Q: Is the app free?
A: Yes.
Q: The app will not start the pairing procedure and remains on the starting screen. What should I do?
A:
- Check the smartphone and its operating system (OS). The app requires Apple iOS 7 or 8, or on Android 4.0 or higher.
- Make sure the Bluetooth is enabled on the phone.
- Uninstall and reinstall the app, and try again.
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Have a question? We're here to help
Email us, or call to talk with a Phonak support Rep in person.
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1-700-500-315
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info@steiner.co.il